How to Recall a Message in outlook? A Complete Guide

Recall a Message in Outlook: A Step-by-Step Guide

In this comprehensive guide, we will walk you through the process of recall a message in Outlook, ensuring that you have the knowledge and tools to manage your email effectively.

At any organization, we understand the importance of effective communication and the need for timely and accurate information exchange.

With that in mind, we recognize that mistakes can happen, and sometimes, an email needs to be corrected or we can say recalled.

Understanding the Need for Message Recall

Sending an email is a routine part of modern business communication. However, it’s not uncommon for errors or changes in circumstances to arise shortly after pressing that “Send” button.

Whether it’s a crucial typo, an incorrect attachment, or a last-minute change in information, the ability to recall a message can be a valuable feature for professionals.

Office Outlook offers a straightforward solution to rectify such situations or errors and maintain your professional reputation.

Requirements for Message Recall

Before we get into the process of recalling a message, there are a few essential prerequisites to note.

First, the recall feature is only available in certain versions of Outlook, so it’s important to ensure you have the appropriate software installed.

Additionally, both the sender and the recipient must be using Microsoft Exchange email accounts within the same organization for the recall to be successful.

Furthermore, the message must still be unread in the recipient’s mailbox, and both parties should be connected to the internet for the recall to take effect.

Steps to Recall a Message in Outlook

Let’s get into the specifics of how to recall a message in Outlook.

By following these step-by-step instructions, you can quickly rectify any mistakes or changes in your email correspondence:

Step 1. Open Outlook and navigate to the “Sent Items” folder and locate the message you wish to recall in your sent items.

Step 2. Double-click on the email to open it in a new window. This action will open the message in a separate window, displaying its content and any attachments.

Step 3. Navigate to the Message tab on the ribbon and this tab contains various options related to message management.

Step 4. Choose the desired recall option. Outlook provides two options for recalling a message:

  1. Delete unread copies of this message
  2. Delete unread copies and replace with a new message

Select the appropriate option based on your requirements.

Enable the “Tell me if recall succeeds or fails for each recipient” checkbox.

By selecting this checkbox, you will receive a notification regarding the success or failure of the recall for each recipient.

Use this diagram as a quick reference to reinforce your understanding of the process.

Click on the OK button to initiate the recall. You this action on Outlook will now attempt to recall the message and inform you of the outcome.

Important Considerations for Message Recall

While the message recall feature in Outlook can be a helpful tool, it’s important to note some considerations and limitations:

The success of the recall largely depends on several factors, including the recipient’s email client, settings, and actions taken upon receiving the original message.

Even if the recall is successful, the recipient may still see a notification about the recalled message, which can impact the desired outcome.

Recall is not guaranteed, and it’s advisable to follow up with a new email containing the correct information, especially in urgent or critical situations.

[Read: How to Enable New Email Notifications?]


In this comprehensive guide, we have walked you through the process of recalling a message in Outlook.

By following the step-by-step instructions outlined above, you can rectify errors or changes in your email communication effectively.

However, it’s important to keep in mind the limitations of the recall feature and to take appropriate measures to ensure accurate and timely information exchange.

Remember, effective communication is key to maintaining strong professional relationships, and Outlook’s recall feature can be a valuable tool in your arsenal.

Empower yourself with the knowledge and tools needed to maintain professionalism and streamline your email correspondence.

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